Complaints & Feedback

At Health and Independence Care, we are committed to providing high-quality companionship and wellbeing support services.

We welcome feedback from clients, families, and professionals. Listening to feedback — both positive and negative — helps us improve our services and ensure everyone we support feels respected, safe, and valued.

If you are unhappy with any part of our service, please let us know. We take every concern seriously and will work with you to resolve the issue fairly and promptly.